In the heart of Bed-Stuy, local NY restauranteurs Steve Escobar and Hugo Salazar have chosen to utilize the iPad/iPod devices to maintain inventory at their pub, The Brooklyn Tap House, and help waiters take customer’s orders, according to Crain’s New York Business.
The devices, 10 iPods for the waiters and three iPads at the bar, are loaded with point-of-sale app POSLavu. When asked why he uses the Apple devices over a traditional POS system, Salazar said, “the price. Devices, plus software for the bar totaled about $7,000, compared with traditional point-of-sale systems like Micros and Aloha that can run upwards of $20,000, including hardware and long-term contracts.”
Orders placed by the wait staff are printed via wireless network in the kitchen, so order flow is smooth. When asked by Crains about shortcomings of the technology, Justine Hidalgo, a server at the pub, said, “People think we are texting when we take their order.” Salazar believes that WiFi is the largest concern facing his tech-savvy pub. “When the Internet doesn’t work, neither does the POSLavu. And the iPods often struggle to communicate via local WiFi network in the large, crowded space.”