The $2 billion 911 system was inundated with thousands of duplicate emergency calls during Hurricane Sandy. John Veneziano, vice president of the dispatchers union, said that they were sending out alarms they shouldn’t have.
“We were inundated,” said John Veneziano, vice president of the dispatchers union. “We were sending out alarms we shouldn’t be going on. The [new 911 network] was flooding our system.’’
On Oct. 29, the FDNY received 7,377 calls, but only 1,945 were legitimate. The rest were duplications. Sources told the New York Post that the city was aware of a potential problem before the storm.