Hurricane Sandy hit one of NY’s most vulnerable spots—its Lower Manhattan telecommunications infrastructure. Tony Melone, Verizon’s CTO, said the storm’s impact was wider than 9/11. So much storm water flooded the 140West St. headquarters that according to The Wall Street Journal, it bent the art deco skyscraper’s steel and bronze doors. The building suffered some of the worst damage of any carrier.
To compensate for the loss in coverage, AT&T and T-Mobile USA agreed to switch each other’s customers between their networks depending on which had the better performance.