Friday April 20, 2018

#MTA eFix Site Accepts Refund Requests Online

The current Metrocard design

Metrocard (credit: Wikipedia)

Now when people lose a NY MetroCard, they can fill out an online form for a refund. The MTA‘s eFix website accepts claims for 30-day unlimited cards and seven day Express Bus Plus MetroCards bought with a credit or debit card at an MTA vending machine. According to the NY Post, the MTA will refund a portion of the paid amount based on how many days were left at the time of the loss.

To file a claim, users can go to efixmetrocard.mtanyct.info and click on “Balance Protection Claim.” Since the eFix site began accepting loss claims in October, customers have filed over 3,800 online claims.

NY Post