E-commerce sites ranging from NY-based Shoptiques to Walmart.com are offering same-day shipping. It is expensive and labor-intensive and a feature that most customers may not actually need, but retailers are willing to offer it because of Amazon.
The world’s largest on-line retailer, Amazon is likely to expand its same-day shipping service this year. “There’s lots going on in this space, and it’s all driven by Amazon,” Tom Allason, chief executive of Shutl, a British same-day delivery service expanding to the U.S., told The New York Times. “It’s not really being driven by consumers at the moment.” But NY-based Net-a-Porter said its $25 delivery service is popular. Their clients, like the customer who ordered clothes and wanted them delivered to her private jet, are accustomed to paying for concierge services.