Michael Flowers, NYC’s first director of analytics, did not originally plan to go into data analytics. He first was a lawyer in Manhattan, then went to Baghdad to be part of the legal team in the trial of Saddam Hussein. There, his work ended up being logistical and he relied on data intelligence to help with the case. He returned to NYC and used his data intelligence methods to combat crime in the city.
Now as director of analytics, he works to evaluate the mass amounts of information that the city has and do something productive with it. One of the ways he has done this is with the illegal conversions of buildings in the city into more divisions than are safe. Originally the data wasn’t useable, Flowers and his team converted it and analyzed it to make the complaints more efficient.